Have a question or need help? We'd love to hear from you.
We typically respond within 24 hours on business days.
Visit the password reset page and enter your email. You'll receive a link to create a new password.
Deleted files are kept in your trash for 30 days. After that, they're permanently removed from our servers and cannot be recovered.
Go to Settings → Account → Delete Account in your dashboard. Alternatively, email us at support@files-app.com and we'll handle it within 48 hours.